This year has seen BT’s UK customer base soar considerably. In 2002, just over 170,000 people were using BT broadband. Five years later and that number has climbed to over four million.

This increase in customers has been the result of the introduction of innovative services such as BT Vision, a service that allows customers to watch and record free view television. The introduction of telephone and wireless broadband packages and a successful advertising campaign has also enticed people to join BT.